Cancellation & Refund
Our focus is complete customer satisfaction. In the event, that you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proven after investigation. Please read the fine print of each deal before buying it, it provides all the details about the services or the product you purchase.
You can contact us at the phone number provided to you while placing the specific order or email us at with complete details of the complaint encountered by you. We shall try to fix the issue amicably.
However, if there is any legal dispute, then such dispute shall be handled by a sole arbitrator appointed by the Restaurant. The language of Arbitration shall be English only and the location shall be decided by the Restaurant.
Cancellation, Refund & Return Policy
At JBS Meat World, we value your trust and aim to deliver only the freshest and highest-quality products. To maintain food safety standards and ensure hygiene, we follow a strict no cancellation, no return, and no refund policy, except under the specific circumstances mentioned below:
1. Cancellation Policy
Once an order has been placed and confirmed, it cannot be cancelled.
Please review your order carefully before completing the purchase.
2. Return Policy
Due to the perishable nature of our products, we do not accept returns under any circumstances.
3. Refund Policy
Refunds are only applicable in the following situation:
If the product delivered is found to be rotten, stale, or unfit for consumption at the time of delivery.
To process a refund, customers must:
Share a clear uncut video of the unboxing/delivery showing the issue,
Send the video immediately to our customer support number provided on the website.
Refund requests without proper proof (video evidence) will not be considered.
4. Important Notes
Refunds, once approved, will be processed to the original payment method within 7–10 working days.
Partial refunds or replacements are at the sole discretion of JBS Meat World.
By placing an order, you agree to this policy and acknowledge that cancellations, returns, or refunds will not be entertained except as mentioned above.